Today, I learned how hard it can be to fill out a website form.
“User Inyerface” is an online game that teaches you about bad web design by making you slog through it. It’s a funny, frustrating experience.
After finishing the game, I came away with a better appreciation for the tacit agreements we’ve all made about communicating digitally. Just starting the game requires you to forget everything you know about underlined links and buttons.
From a writing standpoint, there are other lessons. Guide people with clear instructions. Provide information when and where it’s needed. Reduce friction that prevents action.
If I can help your business with this type of writing for its content marketing or virtual experiences, please let me know. In the meantime, here are some other links I thought you might like:
